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Remove and edit incorrect timesheets so data can be updated for your businesses needs.

Deleting a timesheet permanently removes the recorded hours.

Edit or delete an approved timesheet

Identify and resolve common issues preventing timesheet approval.

If you’re unable to approve a timesheet, it’s usually due to permissions, payroll status, or missing information.

Why can’t I approve a timesheet?

Reasons an incorrect employee appears on a shift.

Why is the wrong employee showing on the roster?

Resolve common reasons locations or areas are not visible.

Why can’t I see an employee, area or location?

Identify and resolve common issues preventing a shift from publishing.

If a shift didn't publish properly, it's usually due to missing information, publishing settings, or employee assignment issues.

Why can't a shift be published?

Identify and resolve common issues causing incorrect payroll calculations and totals.

If your payroll data is incorrect, it's usually caused by timesheet errors, pay setup issues, or missing payroll information.

Why does payroll data look wrong?

Troubelshooting

Find answers and get help from Intercom Support and Community Experts

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