Timesheets have not been approved
Unapproved and incomplete timesheets will affect payroll totals.
Resolution - Review and approve all timesheets before processing payroll.
Incorrect pay template is assigned
An employee may have the wrong pay template or pay rules applied.
Resolution - Check the correct pay template/pay rate is assigned to the employee.
Hours or breaks are incorrect
Missing clock-ins, incorrect shift lengths, or unrecorded breaks can impact calculations.
Resolution - Review the affected timesheets carefully and update any incorrect shift times.
Allowances are missing
Additional payments the employee is entitled to need to be added from their employee profile or manually to the timesheet if a once off.
Resolution - Adjust all relevant allowances to the employees work profile or induvial shift on the timesheet