Integration setup issues:
-You have linked to the wrong Xero organisation
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Resolution:
Log into Urhere
Select your avatar
Select Integrations
Select Disconnect next to the Xero you are using
Reconnect Xero to the correct organisation.
Employee matching Issues:
-Duplicate employee records are generating
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Resolution:
Find the incorrect employee in Urhere
Delete the duplicated employee
Confirm the remaining employee is correctly matched to Xero
Exporting timesheet issues
-Unable to export timesheets into Xero
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Resolution:
Check all employees are matched
Approve all timesheets
Review and adjust any missing pay items
Reattempt export of timesheets
