When you export timesheets to Xero, Urhere needs to know whether you want Urhere to manage pay rates or whether the correct rates already exist in Xero. You make this one‑time choice the first time you run an export. Here’s what each option means.
Option 1 – Let Urhere send rates to Xero (recommended for most businesses)
Urhere calculates each employee’s hourly rate based on their award, classification and any allowances. On every export, it sends that calculated rate to each employee’s Xero pay template.
What this looks like in practice:
If Xero already has the same rate, nothing changes and the export runs without interruption.
If Xero has a different rate, Urhere pauses the export and shows you a comparison. You choose whether to update Xero’s rate or leave it alone for this export.
If the employee has no rate set in Xero, Urhere creates it automatically.Choose this option if Urhere’s rate library calculations should be the source of truth for pay rates in your business.
Option 2 – Keep the rates already set in Xero
Urhere sends the hours to Xero on every export but never changes the pay rates on any employee’s Xero profile.
What this looks like in practice:
Xero pays each employee at whatever rate is already on their Xero profile.
If an employee has no rate set in Xero, Urhere sets one up the first time and then leaves it alone from then on.
You will never be shown a pay rate comparison during an export.
Choose this option if your pay rates are managed directly in Xero — for example, by a payroll manager or system that maintains rates independently of Urhere.
Can I change my mind later?
Yes. You can adjust how pay rates are handled for individual employees at any time from:
Employees → [Employee name] → Salary tab → Payroll Export Setting.
Toggle “Always use payroll system’s rate if it exists” on or off per employee.
When exporting timesheets to Urhere, you can instruct Urhere to only use they Payroll System's rates
When you export timesheets to Xero, Urhere needs to know whether you want Urhere to manage pay rates or whether the correct rates already exist in Xero. You make this one‑time choice the first time you run an export. Here’s what each option means.
Option 1 – Let Urhere send rates to Xero (recommended for most businesses)
Urhere calculates each employee’s hourly rate based on their award, classification and any allowances. On every export, it sends that calculated rate to each employee’s Xero pay template.
What this looks like in practice:
If Xero already has the same rate, nothing changes and the export runs without interruption.
If Xero has a different rate, Urhere pauses the export and shows you a comparison. You choose whether to update Xero’s rate or leave it alone for this export.
If the employee has no rate set in Xero, Urhere creates it automatically.Choose this option if Urhere’s award calculations should be the source of truth for pay rates in your business.
Option 2 – Keep the rates already set in Xero
Urhere sends the hours to Xero on every export but never changes the pay rates on any employee’s Xero profile.
What this looks like in practice:
Xero pays each employee at whatever rate is already on their Xero profile.
If an employee has no rate set in Xero, Urhere sets one up the first time and then leaves it alone from then on.
You will never be shown a pay rate comparison during an export.
Choose this option if your pay rates are managed directly in Xero — for example, by a payroll manager or system that maintains rates independently of Urhere.
Can I change my mind later?
Yes. You can adjust how pay rates are handled for individual employees at any time from:
Employees → [Employee name] → Salary tab → Payroll Export Setting.
Toggle “Always use payroll system’s rate if it exists” on or off per employee.
Which option should I choose?
Option 1 is best if you rely on Urhere’s award engine to manage pay rates. It sends the calculated rate to Xero and prompts you to review any changes before they are exported.
Option 2 is better if pay rates are maintained directly in Xero or another payroll system. Urhere only sends hours and never changes the rates, so you will not see any comparisons during export.
If you’re unsure, Option 1 is the safer default — you stay in control and Urhere will always show you any rate changes before they’re sent to Xero.
Which option should I choose?
Option 1 is best if you rely on Urhere’s award engine to manage pay rates. It sends the calculated rate to Xero and prompts you to review any changes before they are exported.
Option 2 is better if pay rates are maintained directly in Xero or another payroll system. Urhere only sends hours and never changes the rates, so you will not see any comparisons during export.
If you’re unsure, Option 1 is the safer default — you stay in control and Urhere will always show you any rate changes before they’re sent to Xero.