How to view Export History
Go to Payroll
Select Export History
Select an export to open its audit page
Reading the summary bar
The summary bar at the top of the export record shows:
Export type – how the data was sent, such as Xero Timesheet, Xero Pay Run, MYOB or Pronto
Partial badge – some employees were exported successfully, but one or more were rejected
Employees – number of employees included in the export
Timesheets – number of individual shifts included
Hours – total hours exported in decimal format
Wages – total calculated wages exported
By – the manager who started the export
Account – the payroll account used, where more than one account is connected
How to add a note to an export
Select the Notes field below the summary bar
Add or edit your note at any time, for example to record why an adjustment was made, why an employee was excluded, or what needs checking before the next pay run
Notes are stored against the export record and do not affect payroll.
Reading the employee shift list
Each employee included in the export is listed with their individual shifts, showing:
Type – Shift or Leave – [leave type]
Date – date of the shift or leave
Location – the branch where the shift occurred
Area – the work area
Times – the employee's check-in and check-out times
Hours (H.M) – actual hours in hours-and-minutes format
Hours (Dec) – actual hours in decimal format, as used by most payroll systems
Wages – total pay calculated for the shift
A totals row at the bottom of each employee's section shows their total hours and wages for the export period.
How to view What Went to Payroll
Select the What went to Payroll panel below the summary bar to expand it
This panel shows the exact information sent to your payroll provider:
New earnings rates created – lists any earnings rates created in your payroll system during the export, with their name and rate type. Worth checking these have the correct type, such as ordinary time, overtime, rate per unit or allowance.
Employee exports – a section for each successfully exported employee, showing their Employee ID, Timesheet ID or Pay Run ID for cross-referencing with Xero or MYOB
Timesheet lines – for Xero Timesheet mode, a daily grid of hours sent per earnings rate, with weekends highlighted and a dash where no hours were exported
Earnings lines – for Xero Pay Run mode, total hours sent per earnings rate for the export period, without a daily breakdown
Pay template rates set – any rate-per-unit changes made to Dollar Amount pay templates, showing the earnings rate and hourly rate set in Xero
How to handle a partial export
A Partial export means the export ran, but one or more employees were rejected by the payroll provider. Employees who succeeded were exported normally.
Open the export record
Review the red panel showing each rejected employee, including the likely cause, guidance, common reasons, and the original error details from Xero
Correct the issue in your payroll system
Re-run the export using the same date range, selecting only the rejected employees
Common causes include missing superannuation details, an incomplete pay template, a missing tax declaration, or other incomplete employee payroll settings.
Do not re-export employees who were successful, as their records have already been sent to payroll.
Export types
Xero Timesheet – sends hours as a daily timesheet to Xero Payroll, following Xero's approval process. Allowances are not included.
Xero Pay Run – sends hours and allowances directly to a payslip in a draft pay run, grouped by earnings rate without a daily breakdown.
Xero NZ Timesheet / Pay Run – the equivalent options for Xero New Zealand Payroll
MYOB – creates a MYOB-formatted file to download and import manually
Pronto – creates a file formatted for importing into Pronto
Excel – creates a spreadsheet for manual entry or review
How to download an export
Open the export record
Select Download
Choose the format you need:
Accounts Summary (xlsx) – hours and wages grouped by earnings rate, useful for reconciling against payroll
Manager Review (xlsx) – employee and shift-level details for internal review
System Import (csv) – raw export data formatted for re-importing
MYOB Download / MYOB 0.01 Variant – MYOB-formatted export files
Pronto Download / Extended / Pipe Delimited – Pronto-formatted files
How to navigate Export History
Open any export record
Use the left and right arrows at the top to move through your export history in chronological order
This is useful for comparing consecutive pay periods or seeing how an employee's exported hours changed between exports.
Failed exports
If an export fails before any employees are sent, it appears in Export History with a Failed status.
Open the export record to view the reason for the failure
Common causes include a connection problem with the payroll provider, an expired or disconnected integration, or a configuration error that prevented the export from starting.
If the reason is unclear, contact Urhere Support and provide the export ID shown on the record.