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Security Services Industry Award 2020 (MA000016)

Disclaimer: This article is Urhere's plain-language interpretation of how this award is applied in the urhere platform. It is provided as general information only and is not legal advice. Award entitlements can change and can depend on your specific circumstances. You should refer to the current award on the Fair Work Ombudsman website and seek your own professional or legal advice before relying on it.

The Security Services Industry Award covers employees performing security work, such as guarding, patrolling and monitoring. In urhere it comes as four ready-to-use pay templates: standard and permanent-night versions, each with a full-time/part-time and a casual option. All security levels (SO 1–5) use the same template; only the base rate on the employee record changes per level.

How rates work in urhere: each employee has a base hourly rate that matches their classification level. The pay templates below apply penalties and overtime as a percentage of that base rate. For casual employees, the 25% casual loading is already included in their base rate. All examples use a base rate of $30.00/hour purely to illustrate the maths.

Standard vs permanent-night: the only difference is the weeknight rate. Assign a permanent-night template to employees who are rostered mainly on overnight shifts — they receive a higher weeknight loading. Because whether someone is a "permanent-night" worker depends on their overall roster (not a single shift), urhere leaves this as a template you choose, rather than switching it automatically.


Pay templates in this award

Pay template

Who it's for

Security — Full-time / Part-time

Permanent staff on standard rosters

Security — Permanent-Night Full-time / Part-time

Permanent staff rostered mainly on overnight shifts

Security — Casual

Casual staff on standard rosters

Security — Permanent-Night Casual

Casual staff rostered mainly on overnight shifts


Full-time / Part-time templates

Ordinary hours

When

Standard

Permanent-Night

Example (base $30/hr, standard)

Monday–Friday day, 6:00am–6:00pm

100%

100%

$30.00/hr

Monday–Friday night, 6:00pm–6:00am

121.7%

130%

$36.51/hr

Weekend and public holiday rates

When

Rate

Example (base $30/hr)

Saturday

150%

$45.00/hr

Sunday

200%

$60.00/hr

Public holiday

250%

$75.00/hr

Overtime

When

First 2 hours

After that

Monday–Saturday (after 10 hours in a day)

150%

200%

Sunday

200%

200%

Public holiday

250%

250%

Weekly overtime applies after 38 hours (150%), rising to 200% after 40 hours.

Minimum shift length

4 hours per engagement (Monday–Sunday and public holidays).


Casual templates

Casual employees include the 25% casual loading in their base rate. The percentages below are applied to that loaded rate.

Ordinary hours

When

Standard

Permanent-Night

Monday–Friday day, 6:00am–6:00pm

100%

100%

Monday–Friday night, 6:00pm–6:00am

117.4%

124%

Weekend and public holiday rates

When

Rate

Saturday

140%

Sunday

180%

Public holiday

220%

Overtime

Monday–Saturday overtime is 120% for the first 2 hours (after 10 hours in a day), then 160%. Sunday overtime is 160%; public holiday overtime is 200%. Weekly overtime applies after 38 hours (120%), rising to 160% after 40 hours.

Minimum shift length

4 hours per engagement.


What's not included

  • Call-back minimum payments, the broken-shift arrangement, and the 8-hour rest break rule are handled separately.

  • Allowances (first-aid, firearm, supervision, meal, vehicle, etc.) and higher-duties pay are handled separately.

Rates current as at 1 July 2026. Penalty and overtime percentages follow the Fair Work MA000016 pay guide.

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