Disclaimer: This article is Urhere's plain-language interpretation of how this award is applied in the urhere platform. It is provided as general information only and is not legal advice. Award entitlements can change and can depend on your specific circumstances. You should refer to the current award on the Fair Work Ombudsman website and seek your own professional or legal advice before relying on it.
The Clerks — Private Sector Award covers employees doing clerical and administrative work in the private sector. In urhere it comes as two ready-to-use pay templates — one for full-time and part-time staff, and one for casual staff. All classification levels (Levels 1–6) use the same template; only the base rate on the employee record changes per level.
How rates work in urhere: each employee has a base hourly rate that matches their classification level. The pay templates below apply penalties and overtime as a percentage of that base rate. For casual employees, the 25% casual loading is already included in their base rate. All examples use a base rate of $30.00/hour purely to illustrate the maths.
Pay templates in this award
Pay template | Who it's for |
Clerks — Full-time / Part-time | Permanent clerical/administrative staff (all levels) |
Clerks — Casual | Casual clerical/administrative staff (all levels) |
Clerks — Full-time / Part-time
Ordinary hours
Ordinary hours are Monday–Friday, 7:00am–7:00pm, paid at 100%. Work outside that window on a weekday (before 7:00am or after 7:00pm) is paid at 150%.
Saturday, Sunday and public holidays
When | Rate | Example (base $30/hr) |
Saturday, 7:00am–12:30pm (ordinary) | 125% | $37.50/hr |
Saturday, before 7:00am or after 12:30pm | 150% | $45.00/hr |
Sunday | 200% | $60.00/hr |
Public holiday | 250% | $75.00/hr |
Overtime
When | First 2 hours | After that |
Monday–Saturday (after 10 hours in a day, or 38 hours in a week) | 150% | 200% |
Public holiday | 250% | 250% |
Sunday work is treated as overtime at 200%.
Minimum shift length
Monday–Saturday: 3 hours
Sunday and public holidays: 4 hours
Meal breaks
Employees are entitled to an unpaid meal break. If an employee is required to keep working past the point their break was due, a higher rate (up to 200%) applies until they get their break.
Clerks — Casual
Casual employees include the 25% casual loading in their base rate. The percentages below are applied to that loaded rate.
Ordinary hours
Ordinary hours are Monday–Friday, 7:00am–7:00pm, paid at 100%. Weekday work outside that window is paid at 140%.
Saturday, Sunday and public holidays
When | Rate |
Saturday, 7:00am–12:30pm (ordinary) | 125% |
Saturday, before 7:00am or after 12:30pm | 140% |
Sunday | 200% |
Public holiday | 250% |
Overtime
Monday–Saturday overtime is 140% for the first 2 hours, then 180%. Public holiday overtime is 220%.
Minimum shift length
Monday–Saturday: 3 hours
Sunday and public holidays: 4 hours
What's not included
Call-centre / contact-centre evening provisions, and dedicated shiftwork loadings, are handled separately.
Junior rates — set the junior base rate on the employee record.
Allowances (meal, first-aid, travel, etc.) are handled separately.
Rates current as at 1 July 2026. Penalty and overtime percentages follow the Fair Work MA000002 pay guide.
