This update focuses on making Urhere easier to use, more reliable during payroll, better for multi-location teams and more helpful for managers using the schedule every day.
Some changes will be immediately visible. Others improve the way Urhere works behind the scenes, so future updates are smoother and faster.
Rostering and schedules
We have made major improvements to the schedule to make rostering faster, clearer and easier to manage.
What’s new:
A cleaner and more modern schedule experience
Smarter employee suggestions when filling shifts
Easier filtering by availability, hours worked, position and training
Better handling of unavailable employees
Shift swapping
Cleaner shift offering
Ability to save empty and offered shifts in schedule templates
Ability to copy empty and offered shifts
Improved drag and drop
New 14-day schedule view
Improved day view
Day view by employee
Ability to select multiple shifts and apply actions
View all locations in one schedule
New shift creation and editing experience
Schedule settings moved closer to where they are used
Alerts and warnings based on hours worked
Birthdays visible on the schedule
Shift clash alerts when using schedule templates
Employee shift templates for common shifts
AI rostering is also being prepared for a future release. This will help with common requests such as filling empty shifts, finding available employees and making roster changes faster.
In fact, it's ready to go now, however we are limiting the pressure on our support team for such a big release.
Payroll exports and Xero
We have made major improvements to the payroll export experience, especially for Xero customers.
Payroll export is one of the most important parts of Urhere, so we have focused on making it clearer, more reliable and easier to follow.
What’s new:
A rebuilt Xero export experience
Clearer export progress and messaging
Better handling of export issues
Improved employee import and sync
Improved payroll mapping and configuration
Support for multiple Xero organisations in one Urhere account
New Excel export formats
Continued support for existing export formats where needed
Most customers will not need to change anything. Some customers may be asked to review or confirm payroll settings during their first export after the update.
Payroll costing
We have improved how labour costs are calculated and shown across Urhere.
What’s new:
Forecast and actual shift costing
Location-level control over labour costing settings
Employee super percentage settings
More accurate shift costing based on your location settings
This helps managers get a clearer view of labour costs before and after shifts are worked.
Reporting
We have expanded reporting so managers can access more useful business and workforce information.
What’s new:
Sales vs Labour reporting
Sales actuals and budgets
Payroll Summary reports
Area Summary reports
Unavailability reports
Birthday reports
Anniversary reports
Better controls for viewing and filtering report data
More reporting information available from the schedule
These updates are designed to give managers better visibility across rosters, labour costs, availability and team information.
Sales and POS
We have continued work on sales and POS-connected reporting.
What’s new:
Sales reporting improvements
Sales actuals and budgets
Support for Square POS connection
Better connection between sales, labour and schedule information
This helps businesses compare rostered labour with sales performance and budgets.
Mobile app
We have made major improvements to the mobile app experience.
What’s new:
A cleaner mobile app experience
Multi-lingual support
A separate manager area including roster actions, timesheets, swap approvals, leave approvals etc.
Improved rostering & editing screens
Better schedule actions from the roster
Shift surveys
Improved support for employee communication features
These updates make the app easier for employees to use and better prepared for future mobile improvements.
Employee profiles
We have rebuilt and improved key areas of employee management.
What’s new:
Cleaner employee profiles
Improved salary section
Easier salary setup and editing
Work profiles for managing work hour restrictions
Improved employee onboarding
New onboarding forms
Better onboarding document management
Reusable default onboarding documents
Signable digital documents
Leave attachments
These changes make it easier to manage employee details, pay information, onboarding and employment settings.
Pay templates
We have made pay templates easier to understand and manage.
What’s new:
Clearer pay template screens
Better explanations and guidance
Ability to see which employees are linked to a pay template
Bulk pay template assignment
Improved pay template actions in employee workflows
This should make setup easier and reduce confusion when managing employee pay rules.
Multi-location improvements
We have made Urhere easier to use for businesses with multiple locations.
What’s new:
Improved multi-location rostering
Ability to assign employees to multiple locations
Employment details by location
Salary details by location
Payroll connections by location
Better schedule usability for multi-location customers
Cleaner workflows for managing multiple locations in one account
Improved multi-location setup guidance
These updates are especially useful for businesses managing multiple venues, branches or teams.
Communication
We have added new tools to help teams communicate inside Urhere.
What’s new:
Attach documents and images to news posts
Require acknowledgement on news posts
1-to-1 chat
Group chat
Real-time messaging
Chat available across the software
Open or create employee chats from timesheets
Event posting
These tools help keep workplace communication connected to rosters, timesheets and employee records.
Shift surveys
Shift surveys allow employees to provide information about their shift.
What’s new:
Collect shift information from employees
Allow employees to submit images
Use shift surveys from mobile workflows
This can be used for shift feedback, site checks, proof of work, issue reporting or campaign reporting.
Onboarding and setup
We have improved the setup process for new customers and new employees.
What’s new:
Simpler onboarding steps
More guided setup experience
Business name setup for schedule display
Business location setup with timezone and geofencing guidance
Improved area setup
Clearer choice between adding employees manually or importing employees
Setup checklist and getting started tasks
Better first-location review and settings guidance
These improvements are designed to help businesses get started faster and with less confusion.
Hiring - Coming Soon
We have started work on a new hiring area inside Urhere.
Coming soon:
Shareable hiring links
Applicant management before employee creation
Default applicant information collection
Custom applicant fields
Application alerts and email summaries
Hiring workflows designed for Australian businesses
This will help businesses manage applicants before they become employees in Urhere.
What this release means for you
This release is focused on making Urhere:
Easier to use
More reliable during payroll
Better for multi-location businesses
More helpful for managers using the schedule
More useful for employee communication
Stronger for reporting and labour visibility
Coming after this release
After the June 1 release, we will be releasing a comprehensive award rate library.
This will make it easier for Australian businesses to set up and manage pay rules in Urhere, with clearer award-based templates and a smoother setup experience for employee pay conditions.
This work is designed to reduce manual setup, improve consistency and make ongoing award management easier for customers.
We are also releasing Leave integration into Xero.
We will continue releasing improvements after June 1 as more features are finalised.